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Coming home at the end of the day to a garage door that won’t open is a frustrating way to start an evening, especially when your garage is your primary access point into your home. Luckily when this happens it is often an easy fix. If not, a professional garage door technician can troubleshoot the issue with you.

Common Garage Door Remote Issues

Battery Life Depleted

A simple fix, sometimes your garage door remote batteries need to be replaced. This is often a good first step in troubleshooting the remote for your garage. Most garage door remotes require a lithium ion coin battery. If it works, you can get back to convenient working order quickly!

The Garage Lock Feature is ON

Homeowners can go a long time without knowing that their garage door has a lock feature. This is often located on the multi-function door control (usually located near the entryway into your home from the garage). In addition to sending open and close commands to your opener, the multi-function panel has a switch to enable or disable accessories like keypads or garage door remotes.

Reprogramming the Remote

Another DIY strategy to troubleshoot the garage door remote is to reprogram it by resyncing the remote with your opener. This is an easy process and can be accomplished by following these steps:

  1. Locate your opener’s ‘Learn’ button.
  2. Press the learn button, and then hold down your remote button until the lights on the opener and/or remote begin to flash.
  3. Determine if the programming was successful by trying to use your remote again

System Short Circuit or Electrical Issue

If the above strategies bring no success, there may be a bigger wiring issue or a short in the door control, the wiring, or the opener receiver logic board. If neither your remote nor your wall panel control buttons work to open the door, this can be indicative of this problem.

It is wise to leave wiring and electrical fixes to a professional, but some signs that your garage may have a wiring or electrical issue may be:

  • The opener is vibrating when trying to operate
  • Moisture or corrosion is visible in the opener safety ‘eye’
  • A warning light is on or flashing on the opener
  • The opener appears to be off even when plugged in

If any of the above signs are present to the best of your knowledge, call an Amega Garage technician to service your faulty opener and test your remote!

Garage Door Opener Radio Frequency Interference

It is not always known that garage door openers function with radio transmitters! Therefore, if there are things suppressing the radio signal of the opener and remote, the result is often interference and a ‘broken’ connection.

Common causes of radio interference are nearby appliances (think garage fridge), electronics, baby monitors, and sometimes even local airports by your home. To solve this problem, start by identifying possible sources of interference that you can control. Beginning with frequency emission sources close to your opener, start a trial and error test by unplugging things like garage appliances and observing the effects on the opener.

Ditch a Physical Remote Control

Maybe now is the perfect time to consider ditching your remote garage door opener altogether! Most garage door openers are now compatible with a mobile app, so you can open and close your door directly from your phone. Don’t worry about dead batteries when you download and activate the MyQ app for your Amega LiftMaster garage door openers.

LiftMaster and Other Brands Garage Opener Servicing

If your DIY attempts at solving the mystery of why your garage door remote will not work do not work out, or you realize a greater problem that warrants professional skill, contact Amega Garage Doors & Openers! Our professional crew of technicians will be able to identify the source of the problem and make any repairs or replacements necessary.

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